Meta is seeking a skilled and highly organized Program Manager to join the Assessment Operations & Programs team. In this critical role, you will be responsible for driving the strategic delivery of capacity and infrastructure programs that support Meta’s hiring goals, specifically in the mid-funnel of the recruitment process. The Assessment Operations team focuses on ensuring that Meta’s hiring infrastructure is scalable, efficient, and aligned with the company’s long-term talent acquisition strategies.
This position offers a unique opportunity to collaborate with cross-functional partners across Meta’s Recruiting, People Operations, and Business teams.
About Meta
Meta is the company behind the world’s leading social platforms, including Facebook, Instagram, Messenger, and WhatsApp. Our mission is to help people connect, find communities, and grow businesses. With cutting-edge technology, including augmented and virtual reality, Meta is shaping the future of social connection and technology.
Equal Opportunity Employer:
Meta is an Equal Employment Opportunity and Affirmative Action employer. applicants, regardless of race, gender, sexual orientation, age, disability, or other legally protected characteristics. Meta also welcomes qualified applicants with criminal histories, in accordance with applicable local, state, and federal laws.
Key Responsibilities:
Stakeholder Engagement & Requirements Gathering
- Collaborate with stakeholders from Recruiting, Business, and People Operations to fully understand the needs of aligned hiring pipelines and integrate these insights into the Assessment Operations programs.
- Collect, prioritize, and document requirements for current and future programs, ensuring alignment with Meta’s broader talent acquisition strategy.
- Act as a bridge between various stakeholders, ensuring clear communication and understanding of project goals, timelines, and deliverables.
- Foster strong, transparent relationships with cross-functional teams, working to resolve potential conflicts and ensure consensus around key objectives.
Program Performance & Data-Driven Decision Making
- Monitor program performance data on an ongoing basis, analyze trends, and forecast future capacity requirements to help shape program objectives and outcomes.
- Use data to create actionable insights that drive continuous improvements in the hiring process, focusing on scaling and optimizing interviewer capacity, utilization, and efficiency.
Training & Development
- Oversee the development and management of interviewer training paths, ensuring that new interviewers receive the proper onboarding and training to succeed in their roles.
- Collaborate with cross-functional teams to research and implement additional training programs and structures where needed, ensuring the interview process is both standardized and scalable across the organization.
- Act as a mentor within the team, offering guidance and feedback to help peers and direct reports improve their program management skills.
Process Optimization & Scalability
- Lead the creation of innovative, scalable solutions that improve efficiency across the recruiting process, particularly in areas related to interviewer capacity, scaling, and utilization.
- Develop solutions that streamline the recruiting and assessment infrastructure, such as interview roles, question sets, and selection tagging.
- Drive initiatives to implement structured changes in the interview process, including adjustments to infrastructure like interview workflows, technologies, and data systems.
- Partner with cross-functional teams to ensure smooth execution of these changes, aligning with both short-term and long-term objectives.
Relationship Building & Influence
- Establish and maintain strong relationships with key leadership, as well as other cross-functional stakeholders, to ensure alignment and buy-in for the success of Assessment Operations programs.
- Cultivate an environment of trust and collaboration, facilitating problem-solving discussions and resolving conflicts as they arise.
- Provide mentorship and feedback within the team, fostering a positive and inclusive culture where team members feel supported and motivated to achieve their best work.
Leadership & Project Ownership
- Take full ownership of multiple strategic initiatives, ensuring that programs are delivered successfully, on time, and in line with expectations.
- Lead initiatives with limited oversight, driving execution while maintaining flexibility to adapt to changing business needs or unforeseen challenges.
- Present key program updates and organizational content to leadership teams, providing clear communication on program status, risks, and outcomes.
Minimum Qualifications:
- Education & Experience: BA/BS degree or equivalent experience. At least 6 years of experience in program management or operations, ideally within the tech or talent acquisition space.
- Data Analysis: Proven ability to analyze large data sets, derive actionable insights, and use those insights to improve programs and decision-making processes.
- Communication & Cross-Functional Collaboration: Excellent communication skills, with a proven track record of successfully building relationships and fostering collaboration across multiple teams.
- Leadership & Influence: Experience influencing and leading teams or initiatives across organizational boundaries, with a focus on driving results and aligning teams around common goals.
- Problem-Solving & Organization: Strong problem-solving skills with meticulous attention to detail. Proven ability to manage multiple projects and initiatives simultaneously, while prioritizing tasks effectively.
Preferred Qualifications:
- Data Management & Tools: Experience managing and deriving insights from large data sets, with proficiency in tools such as Tableau to visualize and analyze data.
- Global Project Management: Experience managing a global portfolio of projects with wide-reaching impact, ensuring that initiatives are tailored to meet regional or global requirements.
- Advanced Project Planning: Familiarity with advanced project management methodologies, including both Agile and Waterfall approaches, to manage complex projects from ideation through delivery.
- Recruiting Operations: Knowledge of recruiting operations, including familiarity with systems and processes related to talent acquisition and hiring.
- Change Management: Experience leading or supporting change management initiatives, helping teams and organizations navigate through process changes or transitions.
Compensation:
- Salary: $116,000 to $166,000 per year (based on experience and location).
- Additional Benefits: Meta offers a comprehensive benefits package that includes bonuses, equity, and other perks, in addition to base salary.
- Meta also provides reasonable accommodations for candidates with disabilities throughout the recruitment process. If you need assistance or accommodations due to a disability, please contact [email protected].
This expanded version dives deeper into each aspect of the role, offering a clearer understanding of responsibilities, qualifications, and what Meta offers. Let me know if you’d like more specific details added!
